The former Microsoft branded accessories are now manufactured and sold by Incase, as "Designed by Microsoft" products. Let's help you get the support you need by identifying your accessory and the support that is available for it.
Identify your accessory
Here is what you can look for to determine if your accessory is manufactured by Incase:
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Your accessory is sold as “Designed by Microsoft”.
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The branding on your accessory shows the Incase logo or name:
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Getting support
Incase accessories
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Support for the new "Designed by Microsoft" accessories is available at Customer Support – Incase.com
Microsoft accessories
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Microsoft will continue to provide support for all Microsoft manufactured accessories that remain under warranty. For details on how to access support or request a replacement, please visit: How to replace your Microsoft PC Accessory.
Surface accessories
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Surface accessories continue to be manufactured and are available to purchase from the Microsoft Store and other retailers.
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Support is available at Surface accessories help & learning