Getting support for 'Designed by Microsoft' accessories by Incase
Applies ToMicrosoft accessories

The former Microsoft branded accessories are now manufactured and sold by Incase, as "Designed by Microsoft" products. Let's help you get the support you need by identifying your accessory and the support that is available for it.

Identify your accessory

Here is what you can look for to determine if your accessory is manufactured by Incase:

  • Your accessory is sold as “Designed by Microsoft”.

  • The branding on your accessory shows the Incase logo or name:  Shows the Incase logo and name.

Picture of Incase mouse from the top

Image of an Incase mouse from the bottom

Getting support

Incase accessories

Microsoft accessories

  • Microsoft will continue to provide support for all Microsoft manufactured accessories that remain under warranty. For details on how to access support or request a replacement, please visit: How to replace your Microsoft PC Accessory.​​​​​​​

Surface accessories

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